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IT EXPERTISE

Important keys to business success

Pro4ia has become a trusted advisor because of the exceptional talent and subject matter expertise we are able to bring to bear for our clients. Our professionals provide solutions and critical know-how to keep your business moving forward. All of our technical services are designed to bring value to you in three key areas:

SERVICES

Professionals On-Call & Behind the Scenes

Our team is available to work on-site or behind the scenes to make sure your most complex projects go off without a hitch, and that you have access to the right subject matter expert when you need it the most.

Our services include: 

Each of these options is designed to provide you with high value and high efficiency, based on the size and needs of your organization.

Find out how our full-service model can help you in the current phase of your IT lifecycle needs.

Frequently asked questions

01I set-up my environment years ago and have been adding newer equipment over time but now it seems unstable and with all this I hear about Cyber Security, not sure I can survive an attack. What do you recommend?

We have have our Chief Architect take a look at your current environment. We will do a thorough analysis starting with your Network set-up followed by your servers and finally your desktop equipment. Each of these areas will identify equipment age, software patch status, manufacturers warranty, current configurations and expose any incompatibilities causing down time. Finally will review on whether you should stay on-prem or move to the cloud. We will also take a look at your data security and restoration services.

02I want to upgrade my 1,000 users across the country to the latest standard desktop/laptop ready with a standard image containing all my company’s software and secured so that I can control how it gets used.

We will put a project manager in place to help you develop your roll-out plan and set up your standard images and distribution. Finally, we will have a team visit each of your locations across the country (and/or the globe) to physically install and help the users get acclimated to the new equipment.

03I need to upgrade and secure my global network; can you help me design and implement the effort.

We will assign our senior and certified network engineer to develop a recommendation. We can order the equipment, have it configured and secured and shipped out to each of your sites where our local technicians will mount and complete configuration with our Network Engineers.