Pro4ia (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pro4ia.com (the “Site”), use our services, or interact with us. By using our Site or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, mailing address, phone number, billing information, and other details you provide when you register, make a purchase, or contact us.
- Account Information: Username, account number, and password.
- Business Information: Company name, address, and business type.
- Technical Information: IP address, browser type, operating system, and other details related to your device and interactions with our Site.
- Usage Data: Pages visited, time spent on the Site, and other analytics data collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Assess the needs of your business to determine suitable services.
- Provide, operate, and improve our services.
- Process transactions and send order confirmations.
- Respond to customer service requests.
- Administer your account.
- Send newsletters and marketing communications (you can opt-out anytime).
- Improve our website and marketing efforts.
- Conduct research and analysis.
- Detect and prevent fraudulent activities.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who help us operate our business, such as payment processors, hosting services, and customer support providers. These companies are authorized to use your personal information only as necessary to provide these services and are contractually obligated to keep your information confidential.
- Legal Compliance: If required by law, court order, or government request.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, we will notify you via email and/or a notice on our Site.
4. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Restrict or object to data processing.
- Request data portability.
To exercise these rights, contact us at info@pro4ia.com. We will respond within a reasonable timeframe.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. These technologies help us analyze trends, administer the Site, track user behavior, and gather demographic information. You can control or disable cookies through your browser settings, but this may limit some features of our Site.
6. Analytics & Log Files
We collect certain technical data automatically, including IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamp, and clickstream data. This information helps us analyze trends and improve our Site but does not identify individual users.
7. Data Security
We implement industry-standard security measures to protect your data. When you enter sensitive information on our Site, we encrypt the transmission using Transport Layer Security (TLS). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links & Features
Our Site may include links to third-party websites and embedded social media features (e.g., Facebook Like button, Twitter share button). These third parties may collect information about you based on your interactions. Your use of these features is governed by their respective privacy policies.
9. Blogs & Testimonials
Our website may offer publicly accessible blogs and display customer testimonials. If you wish to remove your personal information from a blog or testimonial, contact us at info@pro4ia.com. We will try to accommodate your request but may not always be able to remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. If we make material changes, we will notify you by email or by posting a notice on our Site. We encourage you to periodically review this page for the latest information.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Pro4ia
info@pro4ia.com